{"ref":"artifact:sap-samples-ai-enabled-integrations-codejam","page":"/artifacts/sap-samples-ai-enabled-integrations-codejam","json":"/artifacts/sap-samples-ai-enabled-integrations-codejam.json","generated":"2026-10-26","drafted_with_ai":true,"entity":{"id":"sap-samples-ai-enabled-integrations-codejam","name":"ai-enabled-integrations-codejam","artifact_type":"sample","ecosystem":"btp","use_as":"reference","domain":"ai-and-agents","origin_ring":"sap-official","description":{"one_line":"A CodeJam that processes customer support requests in [SAP Cloud Integration](artifact:btp-cloud-integration) with an LLM in [SAP AI Core](artifact:btp-ai-core), then exposes APIs to an agent as MCP servers through [API Management](artifact:btp-api-management)'s MCP Gateway.","short":"CodeJam on LLM-backed integration flows and MCP via API Management","what_it_solves":"Customer requests submitted through a fictional company's website are processed in [SAP Cloud Integration](artifact:btp-cloud-integration) with the help of an LLM hosted in [SAP AI Core](artifact:btp-ai-core), extracting customer, machine and severity detail and identifying the nearest service centre, before the result reaches a CAP service built for the CodeJam. 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