{"ref":"artifact:sap-samples-btp-agentic-ai-use-cases","page":"/artifacts/sap-samples-btp-agentic-ai-use-cases","json":"/artifacts/sap-samples-btp-agentic-ai-use-cases.json","generated":"2026-10-26","drafted_with_ai":true,"entity":{"id":"sap-samples-btp-agentic-ai-use-cases","name":"SAP-samples/btp-agentic-ai-use-cases","artifact_type":"sample","ecosystem":"btp","use_as":"reference","domain":"ai-and-agents","origin_ring":"sap-official","description":{"one_line":"Two runnable custom industry AI agent projects from an SAP webinar series, one built in Joule Studio Agent Builder and one wiring Joule to a code-based deep research agent.","short":"Two runnable industry AI agent projects built around Joule","what_it_solves":"Each numbered folder holds a complete, runnable project from one session of the webinar series [Reimagine your customer's business processes with AI Agents](https://partneredge.sap.com/en/library/education/products/btp/build/e_ep_use-cases_ai-foundation.html), with its own README to follow. The first, an Escalation Assistant, uses Joule Studio's no-code/low-code approach to support a Support Manager through the escalation-to-resolution process, and names Joule Studio Agent Builder as the service it is built with. The second connects [SAP Joule](artifact:sap-joule) to a code-based deep research agent three ways, built with Joule Studio Agent Builder and the Joule Studio Code Editor: an Agent-to-Agent call with a timeout of one minute or less, an asynchronous API with a timeout of five minutes or less, and an A2A client service with streaming."},"links":{"repo":"https://github.com/SAP-samples/btp-agentic-ai-use-cases"},"identity":{"license":"Apache-2.0"},"source_available":true,"demonstrates":["capability:agent-tooling"],"maintainers":["actor:sap-samples"],"drafted_with_ai":true,"provenance":{"discovered_via":[{"source":"source:curator"}],"first_seen":"2026-09-14"},"contributors":["actor:ale-biagi","actor:trinidadmg","actor:yatseali"]},"effective_normative_relations":[],"readings":{"liveness":[{"label":"Maintenance","tier":"unknown","evidence":"no release data"},{"label":"Continuity","tier":"good","evidence":"5 contributors, org-owned"},{"label":"Repository","tier":"good","evidence":"pushed 2026-09, not archived"}],"compatibility":[{"label":"Declared for","tier":"unknown","evidence":"no BTP release lines in the atlas"},{"label":"Survived majors","tier":"unknown","evidence":"no BTP release lines in the atlas"},{"label":"Maintainer's CI","tier":"fair","evidence":"no CI configured"}],"practice":[{"label":"Tests","tier":"good","evidence":"17 test files"},{"label":"Docs","tier":"fair","evidence":"README 4 KB"},{"label":"Changelog","tier":"fair","evidence":"none in the repo"}],"reach":[{"value":null,"unit":"installs/week"},{"value":17,"unit":"watching"}]},"signals":{"crawled_at":"2026-10-26","npm":"not published under this name","stars":17,"forks":7,"open_issues":0,"archived":false,"pushed_at":"2026-09-25","license_spdx":"Apache-2.0","org_owned":true,"default_branch":"main","created_at":"2026-02-18T00:59:42Z","open_prs":0,"tree_truncated":false,"test_files":17,"workflows":0,"other_ci":false,"readme_bytes":3794,"docs_files":0,"changelog":false,"license_file":true,"dts_files":0,"first_commit":"2026-02-18","last_commit":"2026-09-25","commits":58,"contributors":5,"readme_path":"README.md","readme_sha":"44ab648aed76890757bc03736a93bd4b293306df","repo_read":"2026-10-26"},"edges":{"maintainers":[{"ref":"actor:sap-samples","name":"SAP Samples","json":"/actors/sap-samples.json"}],"contributors":[{"ref":"actor:ale-biagi","name":"Alessandro Biagi","json":"/actors/ale-biagi.json"},{"ref":"actor:trinidadmg","name":"Trinidad","json":"/actors/trinidadmg.json"},{"ref":"actor:yatseali","name":"yatseali","json":"/actors/yatseali.json"}],"explained_by":[],"alternative_to_this":[],"needed_by":[],"available_via":[],"parts":[],"add_ons":[],"answered_through_parts":[]}}