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Agentic AI & AI AgentsAgentic AI & AI AgentsSAP's target picture for AI agents: Joule as the engagement layer — Joule Work, Joule Assistants, Joule Agents — with custom agents from customers, partners and SAP teams connecting through A2A for agent-to-agent collaboration and MCP for tool connectivity, on the SAP Business AI Platform. It says up front that parts are not generally available yet, in particular bidirectional communication with third-party agents through the Agent Gateway, so it reads as direction with the building blocks named rather than a design to copy today.published 2026-08-27
Integrating and Extending JouleIntegrating and Extending JouleSAP's reference architecture for SAP Joule across SAP cloud applications: a request is checked against a Scenario Catalog of the applications' skills and a Knowledge Catalog answered by retrieval-augmented generation, combined with the user's roles and history, sent to an LLM available through the generative AI hub, and, where a Joule function is needed, turned into a call to the backend. Its identity page is the authentication path: each user sits in the Identity Directory of Cloud Identity Services with a Global User ID, Identity Provisioning synchronises role assignments into SAP Build Work Zone, whose navigation service decides which functions a user may call, and the Destination service exchanges the user's token to call a function in the user's name. Its extension page covers Joule Studio in SAP Build, where Joule skills automate rule-based tasks over APIs and AI agents plan and reason with models and document grounding from SAP AI Core, the ground agent tooling covers; a later Joule Studio page describes a managed Joule Studio Runtime on the SAP Business AI Platform, which has no entry here.published 2026-03-16
Transforming Enterprise Data Strategy with SAP Business Data CloudTransforming Enterprise Data Strategy with SAP Business Data CloudSAP's layered picture of SAP Business Data Cloud, from lake storage and compute up to a knowledge core and agents, with eight sub-pages that each work one part through. The data products page is the cataloguing and lineage part: datasets described by Open Resource Discovery metadata, listed in the BDC catalog and shared over Delta Sharing to SAP Databricks and SAP HANA Cloud, with SAP Datasphere as a consumer on the intelligent content page; other pages install intelligent content, bring SAP BW data in through the Data Product Generator, provision groups by SCIM from Cloud Identity Services into SAP Databricks, which is identity provisioning, and train predictive models in SAP Databricks that SAP AI Core then serves for batch and real-time scoring. The main page states direction more than mechanism, and the BW page marks SQL Share for derived and OData for analytical data products as to be available.published 2026-05-12