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ServiceServicetypeA BTP service you subscribe to and bind, rather than install. It has plans and regions, not versions, and may deliver a product that lives outside the atlas.See every one →What this type is →by SAPby SAPoriginPublished by SAP itself. A visible facet, never an input to a reading — a dormant official plugin reads exactly like a dormant independent one.See every one →

Intelligent Situation Automation

Resolves SAP S/4HANA and SAP S/4HANA Cloud business situations automatically by applying business rules, as an extension of Situation Handling with a dashboard over the time it saves.

Intelligent Situation Automation is an extension of Situation Handling in SAP S/4HANA and SAP S/4HANA Cloud. It processes a situation SAP's Situation Handling framework raises and resolves it automatically by applying business rules, rather than leaving it for a person to act on, which SAP states reduces the time users spend on routine manual and repetitive tasks. A dashboard shows the time saved by automated resolution and surfaces further situations worth automating; an analysis view breaks down situation instances by type with their resolution flow, and a related-situations view shows how entity types and situation templates connect. The free plan requires an SAP Event Mesh subscription for full functionality. SAP removed it from the list of Eligible Cloud Services as of 1 April 2026 and it is not available for renewal; SAP's deprecation blog post on SAP Community carries the announcement.

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What’s New

Where it sits

Lives in
BTP/BAIP
Provides
Process automationBTPProcess automationcapabilityModelling and running a business process: the process flow, the forms people fill in, decision tables, bots for repetitive steps, and dashboards over the instances that run. Starting a process from an application and reacting to it is [workflow integration](capability:workflow-integration), and the screen a person approves a task on is [task and approval UIs](capability:task-uis).

Who is behind it

SAPSAPOrganisationMaintains this
In the atlas: maintains 137, wrote 14@SAPmaintainer

What it declares

Every artifact

Type
Service
Origin
By SAP

As a service

Plans
3
Regions
1
Support component
CA-SIT-ATM

Connections1

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Intelligent Situation Automation connectionsIntelligent SituationAutomationPROVIDES→ provides1provides stated Resolves an SAP S/4HANA or SAP S/4HANA Cloud business situation automatically by applying a configured business rule, rather than modelling a process flow the way [SAP Build Process Automation](artifact:btp-build-process-automation) does; a dashboard reports the time saved and suggests further situations to automate. SAP Discovery Center — Intelligent Situation Automation: https://discovery-center.cloud.sap/servicecatalog/api/v1/services/ec57ec19-effd-450a-8b5b-5941d925c45a SAP Discovery Center — Intelligent Situation Automation: https://discovery-center.cloud.sap/servicecatalog/api/v1/services/ec57ec19-effd-450a-8b5b-5941d925c45a SAP Discovery Center — Intelligent Situation Automation: https://discovery-center.cloud.sap/servicecatalog/api/v1/services/ec57ec19-effd-450a-8b5b-5941d925c45a SAP Discovery Center — Intelligent Situation Automation: https://discovery-center.cloud.sap/servicecatalog/api/v1/services/ec57ec19-effd-450a-8b5b-5941d925c45aProcess automation

What’s New11

from SAP Help Portal, read
help.sap.com/whats-new, Intelligent Situation AutomationOn SAP Help Portal
11entries since , per month
Deprecated or Deleted, SAP’s label

  1. Deprecation of Intelligent Situation Automation

    ChangedDeprecatedInfo onlyCloud Foundry

  2. Changes to commerical model

    AnnouncementGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-04-25

  3. Support for REST API based custom action

    AnnouncementGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-03-18

  4. Support for OData V4 services

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-01-10

  5. Service Domain Updated

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2023-10-03

  6. New App: Manage Situation Actions

    NewGeneral AvailabilityInfo onlyCloud Foundry

  7. New Filter

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2023-03-31

  8. Enhancements

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2023-03-31

  9. Explore Related Situations

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-01-01

  10. Free Service Plan

    AnnouncementGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-01-01

  11. Onboard System

    NewGeneral AvailabilityInfo onlyCloud Foundryrevised 2024-01-01

titles and labels, read

Others providing1

Compare all 2 on the Process automation page →
Process automation
  1. SAP Build Process AutomationLow-code and no-code tool for business processes and RPA bots

Details

Sources1
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Compatibility and provenance
discovered viaAdded by hand
first seen in the atlas
ecosystem and domainbtp, process-and-workflow
History in the atlas1
  1. First seen.
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artifact:btp-intelligent-situation-automation
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