Responsibility assignment

Resolving who owns a business process, document or work item — a person or a team, from a condition-based rule or from a lookup mapped to an external system — and notifying them, so a framework can ask rather than hard-code an agent. Running the process itself is process automationProcess automationcapabilityModelling and running a business process: the process flow, the forms people fill in, decision tables, bots for repetitive steps, and dashboards over the instances that run. Starting a process from an application and reacting to it is workflow integration, and the screen a person approves a task on is task and approval UIs.SAP only; the screen the responsible person acts on is task and approval UIsTask and approval UIscapabilityThe screen a person approves something on — a workflow or process task rendered as a form, embedded in an inbox that supplies its context. Distinct from workflow integration, which is about driving the engine: this is the half a human touches, and its hard part is that it cannot run without the engine that normally feeds it.SAP only.