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A Practical Real-Time CTI Widget for SAP Sales Cloud V2

A small CAP backend, a WebSocket channel and a UI5 widget in an iframe — enough to get telephony events into Sales Cloud without any custom backend inside the CRM. The smallness is the design.

Where it sits

Explains
WebSocketCAPWebSocketcapabilityPushing to a browser that already has the page open, rather than making it ask again — the half of a UI that polling imitates badly.
Source
reachable

Who is behind it

gizemsoylutrauthor

Properties

About this work

declared and crawled
Published
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crawled
3,555

What was found on the page

derived
Prose
derived
395 words
Code blocks
derived
7

More on this7

Group by
Piece, what it offersStill applies
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Reading Between the Lines: Under-Documented Fiori Elements Capabilities in SAPUI5 1.149
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nothing recorded
Real-Time Architecture in SAP CAP: Mastering Asynchronous Jobs, Gateways with WebSockets
SAP Community, rgadirovThe reasoningA recipe
Core changed
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SAP Community, RobinPThe reasoningA recipeRunnable code
Core changed
Communicate from a Java Application to ABAP via WebSocket RFC using JCo - Migration Guide
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SAP Event Mesh: S4 HANA On-Prem and SAP CI(BTP IS) through WebSocket and Webhooks
SAP Community, FarooqAhmed
nothing recorded
CAP WebSockets
SAP Community, vvdriesThe reasoningRunnable code
nothing recorded

Details

Graph3 edges
POINTS OUT →
explainsWebSocketcapability, community only
published onSAP Communitypublishing source
discovered viaSAP Communitycap-tag
Source
Type
blog
Published on
Host
community.sap.com
First seen
History1
  • Entered the atlasDiscovered via SAP Community · cap-tag.
For your agent
Ref
content:a-practical-real-time-cti-widget-for-sap-sales-cloud-v2
JSON
/content/a-practical-real-time-cti-widget-for-sap-sales-cloud-v2.json
MCP
Connecting an agent