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SAP Agentic AI in Practice: Building the SAP Exception Log Triage Agent (Part 3 of 6)
Part 3 of a six-part series builds a router agent that classifies incoming SM21 system log errors and SM37 job failures, delegates each to a specialized sub-agent built with LangGraph's create_react_agent, and correlates findings across both logs into a single severity score and escalation list. State moves through a typed dict shared between the router and its sub-agents, with tools that query SAP HANA tables directly; a reactive on-demand mode sits alongside a scheduled monitoring loop that compares error counts to a baseline and escalates automatically past a threshold. The router-plus-sub-agent split carries forward to Part 6, where the same router coordinates the assessment agents built in the series' other parts.
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Agent toolingBTPAgent toolingBuilding an agent into your own application — the tools it may call, the state it keeps between turns, and the framework it runs in. Distinct from MCP servers, which expose an application to somebody else's agent, and from agent guidance, which is knowledge handed to a coding agent.
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Building Code-Based AI Agents on the BAIPBuilding Code-Based AI Agents on the BAIPA Devtoberfest 2026 session on writing the agent yourself rather than configuring one, which is the agent tooling edge: an agent is a model with tools, skills, memory and context around it, and the session reads the code of one built in CAP as a LangGraph state graph, with an agent node that calls the model, a tools node holding the MCP clients, and the edge between them looping until no tool is needed. It then shows the shorter route, a CDS service annotated for the agent protocol with its instructions and skills in an agent.md file. SAP AI Core carries both, with the CAP service in front of it as middleware so the credentials never reach the browser, and that is what cap-agent-ui5-webui is demonstrated against: added as a dependency, it gives the annotated service a UI5 chat interface that can be deployed rather than only previewed. A Python multi-agent application on Cloud Foundry, where an orchestrator delegates to per-stack specialists so no single model sees every tool, closes the session.published 2026-10-09
Real Pro-Code Development with Joule StudioReal Pro-Code Development with Joule StudioA Devtoberfest 2026 AI-track session that runs one agent build across both of Joule Studio's paths. Playing a procurement manager, one presenter states the intent in the browser, answers the clarifying questions, watches the fit-gap analysis name the S/4HANA APIs the use case needs, and pushes the intent and requirements document to GitHub; the other clones it and carries on in a terminal, logging in with the jl command line against her landscape URL and running its init command to fetch Joule Studio's skills for OpenCode. From there the coding agent writes the specification, the discovered API specifications, the MCP translation and the agent's Python file with its model configuration and evaluation scenarios, which is the edge to Agent tooling; the skills themselves, which SAP says not to edit but which a developer may add to, are the edge to Agent guidance.SAP Developers, published 2026-10-01
Meet Joule Studio and Build your First AI AgentMeet Joule Studio and Build your First AI AgentA Devtoberfest 2026 session from the product manager of Joule Studio, walking one agent through the whole path the tool defines: an intent, the problem statement and goals a coding agent derives from it, the business context it takes from the SAP knowledge graph, and the solution type it proposes with a stated intent fit. The demo is a collections agent that drafts dunning emails: the product requirements document names the metrics and the human-in-the-loop review, the technical specification lists the artifacts to build — the MCP tools among them — and the build is followed by a business test run against business partner 10001, technical unit tests, and deployment to the managed runtime, where the agent and its MCP server appear as deployed assets. Two points shape how it is used rather than what it produces: every asset is a file, editable in the web editor or in the code view and pushable to git, and the same solution can be built from local pro-code tools; n8n workflows are stated as delivered out of the box inside the studio.SAP Developers, published 2026-09-24
Combining AI Agents with the power of SAP HANA embedded ML (part 1)Combining AI Agents with the power of SAP HANA embedded ML (part 1)Devtoberfest 2026 session DAT-12, the first of two parts, in which Vitaliy Rudnytskiy does a data scientist's work against the embedded machine learning of SAP HANA Cloud by talking to an agent. The session first takes an agent apart into its LLM, its tools, its memory and the loop between them, then stacks the Predictive Analysis Library under the hana-ml Python wrapper and that under the HANA AI toolkit, whose tools an agent calls from plain English in a notebook to preview a sales refunds table, split it into train and predict tables, run a time-series check and train an AutoML forecast, keeping what it decided in Markdown memory files. That is the agent tooling edge; the same toolkit is then started as an MCP server over stdio and over streamable HTTP and reached from a coding agent and from Joule Work's desktop, which is where the live demo partly fails and the failure is shown.published 2026-09-22
SAP's API Policy on AI Agents: What It Prohibits, Allows, and Leaves OpenSAP's API Policy on AI Agents: What It Prohibits, Allows, and Leaves OpenReading SAP's API Policy v.4.2026a and its FAQ against the reference architectures, the piece narrows the widely repeated claim that SAP bans AI to what Section 2.2.2 actually restricts: an agent planning and chaining API calls outside an SAP-endorsed route, closed off further by Section 3's block on bypassing API Controls through custom code. It compares the endorsed and allowed paths — the MCP Gateway on SAP Integration Suite reaching S/4HANA and ECC through RFC-based back ends under a 15-tool, 200,000-token limit, SAP-provided MCP servers through Joule Studio, the A2A protocol, customer-operated MCP servers allowed under FAQ Question 56, and the ADT MCP Server, whose 18 tools work only on development artifacts and are documented as not intended for productive use. It leaves open whether Section 2.2.2 covers ABAP code that calls a model from inside the system, since enforcement is defined at the API-traffic level rather than by a list of tools.published 2026-08-31
CAP in the age of AI #3 - from MCP to A2ACAP in the age of AI #3 - from MCP to A2AThe episode that finishes @cap-js/mcp with authorisation and then crosses to agents. @requires and @restrict are the same annotations CAP already has, and the plugin reads them to filter the tool list and the describe output per user and per request, so a model is not told about entities the caller cannot reach — where the OData metadata of the same service lists every exposed entity regardless. The second half annotates a service with @agent from @cap-js/agents, which serves it over A2A with an agent card and a chat preview, runs first against a mocked response and then against SAP AI Core bound with cds bind and a hybrid profile, and reuses the MCP adapter's tools rather than defining new ones.published 2026-08-21
Adapting SAP Joule for Purchase Order Creation from an Existing Purchase RequisitionAdapting SAP Joule for Purchase Order Creation from an Existing Purchase RequisitionA custom Joule Agent and Joule Skill, built in Joule Studio, classic edition to extend SAP Joule past its built-in Purchase Order display and change features: a buyer's single sentence naming a Purchase Requisition number becomes a created Purchase Order, with the skill wrapping the Purchase Requisition and Purchase Order OData V4 APIs as Action Packages reached through two destinations. The author anchors the agent's success condition to a PurchaseOrderNumber in the skill's output rather than an HTTP status code, and reports that the Purchase Requisition item structure does not map one-to-one onto the Purchase Order creation payload.jonathanvi59, published 2026-08-19
SAP Joule: Invoice Agent for Faster Supplier Invoice Release in SAP S/4HANA Accounts PayableSAP Joule: Invoice Agent for Faster Supplier Invoice Release in SAP S/4HANA Accounts PayableWalks through building an Invoice Release Agent in SAP Joule: a custom OData service surfaces supplier invoices whose S/4HANA Flexible Workflow approval is overdue, the agent ranks them by invoice value, aging, payment tenor or a combined score, and a Joule Skill calls the standard SAP AP Invoice OData API to release them, re-prioritizing the remainder after each action. It sets out the detect-prioritize-act loop and the four ranking criteria in enough detail to rebuild the pattern, and leaves authorization, auditability and segregation-of-duty controls to the reader's own design.idc, published 2026-08-11
Banking Sentinel: A Multi-Agent Credit-Risk Copilot on SAP BTP, Built on a Mixed AI StackBanking Sentinel: A Multi-Agent Credit-Risk Copilot on SAP BTP, Built on a Mixed AI StackThe risk it is chasing is a graph problem stated in banking terms: a borrower who looks safe alone and is the linchpin of a group ten times the size. Multi-agent, mixed AI stack, on BTP and CAP.Shahid, published 2026-06-24
Banking Sentinel: A Multi-Agent Credit-Risk Copilot on SAP BTP, Built on a Mixed AI Stack
Agent tooling changed in @cap-js/agents 0.9.1, 2026-08-14. Affects A recipe, Runnable code.
Building an LLM Agent in CAP Java with Spring AIBuilding an LLM Agent in CAP Java with Spring AIThe Java counterpart to the author's own Node.js post, and written as one: connecting to AI Core with the SAP AI SDK, then calling an agent and a tool through Spring AI. Opens with a section on libraries and workflows — which framework does what, and what is left to you — before any code.published 2026-06-08
Building an LLM Agent in CAP Java with Spring AI
Agent tooling changed in @cap-js/agents 0.9.1, 2026-08-14. Affects Runnable code.
Building an LLM Agent using CAPBuilding an LLM Agent using CAPThe argument is that CAP is already most of what an agent framework wants — services, handlers, a typed model — so the agent is built inside it rather than beside it. AI Core through sap-ai-sdk, then Langchain for the agent and its tools. Long, with a TLDR at the top for people who want the shape without the walk.published 2026-05-27
Building an LLM Agent using CAP
Agent tooling changed in @cap-js/agents 0.9.1, 2026-08-14. Affects Runnable code.
AI-native North Star architecture — Platform LayerAI-native North Star architecture — Platform LayerThe platform layer of SAP's North Star architecture, the chapter that says where agents run and what a developer builds them with. It names an AI Golden Path built on the SAP Cloud Application Programming Model, the ABAP Cloud development model with RAP and the SAP Fiori design system, and a managed agent runtime on SAP BTP that is designed to provide software development kits for building agents in any framework, an agent sandbox, container-hosted execution, a skills registry and continuous evaluations, which is the ground agent tooling covers. Agents are extended without changing their code through four patterns, the first of them tool extensibility through the Model Context Protocol, the concern MCP servers is named for; the process-layer chapter adds that a pro-code path with a standardised agent SDK and a prompt-driven path through the Joule Studio solution produce the same code artifact on the same runtime. It describes a design SAP intends rather than products that exist, and the SDK and the registry it names have no entry here yet.published 2026-05-13
AI-native North Star architecture — Platform Layer
Agent tooling changed in @cap-js/agents 0.9.1, 2026-08-14. Affects A reference.
Agentic AI on BTP: a Multi‑Agent App with Pydantic AIAgentic AI on BTP: a Multi‑Agent App with Pydantic AISplits a single CAP/TypeScript agent that had grown to juggle five BTP MCP servers behind one bloated tool list into btp-multiagent-app, a Python and Pydantic AI rewrite where the Cloud Foundry and BTP Core MCP servers each get a dedicated specialist agent, with an audit log specialist scaffolded but left disabled, behind an orchestrator whose only tools are delegation calls to those specialists, which is the agent-tooling pattern the piece works through. Each specialist authenticates to its MCP server over Streamable HTTP with OAuth 2.1, and a shared module centralises the SAP AI Core GenAI Hub model setup behind two credential layouts, one for local runs and one for the Cloud Foundry service binding, the LLM integration side of the rewrite. Tool lists per agent drop from well over a hundred to a dozen or two, and routing failures become separable from tool-misuse failures by reading the trace.published 2026-05-03
Agentic AI on BTP: a Single Agent with LangGraphAgentic AI on BTP: a Single Agent with LangGraphA CAP TypeScript agent puts a LangGraph StateGraph in front of AzureOpenAiChatClient from @sap-ai-sdk/langchain, reaching SAP AI Core's Generative AI Hub, and lets its tool-calling loop draw on five deployed MCP servers — OData MCP Proxy, CI MCP Server, AI Core MCP Server, BTP MCP Server and BTP CF MCP Server — through @langchain/mcp-adapters' MultiServerMCPClient. Because agent, servers and APIs share one XSUAA tenant, the chat service forwards the signed-in user's own JWT instead of a service account, so each downstream server enforces that user's own authorizations. Past roughly a hundred combined tools the single prompt slows down and stops separating concerns, which is why the author's next post splits it into one specialist agent per MCP server behind an orchestrator.published 2026-05-03
Custom Joule Agent for SAP Ariba SLP - Building an AI Agent for Supplier Registration ApprovalCustom Joule Agent for SAP Ariba SLP - Building an AI Agent for Supplier Registration ApprovalBuilds a Joule Studio agent that reviews SAP Ariba SLP supplier registration tasks: four custom skills bind to Ariba's API (pending tasks, task detail, questionnaire answers, post a decision), each needing a precisely configured BTP destination and action, and the agent's own Expertise, Instructions and Additional Context sections carry the domain knowledge, the step order, and the scoring rubrics that decide approve, deny or deny-with-resubmit. The author contrasts this with an earlier hand-wired flow on SAP Build Process Automation, where every connection, variable and error path had to be designed and wired manually.Giancarlo-Martinez, published 2026-04-07
Integrating and Extending JouleIntegrating and Extending JouleSAP's reference architecture for SAP Joule across SAP cloud applications: a request is checked against a Scenario Catalog of the applications' skills and a Knowledge Catalog answered by retrieval-augmented generation, combined with the user's roles and history, sent to an LLM available through the generative AI hub, and, where a Joule function is needed, turned into a call to the backend. Its identity page is the authentication path: each user sits in the Identity Directory of Cloud Identity Services with a Global User ID, Identity Provisioning synchronises role assignments into SAP Build Work Zone, whose navigation service decides which functions a user may call, and the Destination service exchanges the user's token to call a function in the user's name. Its extension page covers Joule Studio in SAP Build, where Joule skills automate rule-based tasks over APIs and AI agents plan and reason with models and document grounding from SAP AI Core, the ground agent tooling covers; a later Joule Studio page describes a managed Joule Studio Runtime on the SAP Business AI Platform, which has no entry here.published 2026-03-16
SAP JOULE & ME : My First JOULE Skill in SAP EHSM-Incident Management Without CodingSAP JOULE & ME : My First JOULE Skill in SAP EHSM-Incident Management Without CodingWalks through building a transactional Joule Skill in Joule Studio, classic edition without writing code: activating an EHS Incident OData service in SAP S/4HANA, wrapping it as an Action Project with chosen input and output fields, then creating, saving and deploying the skill from those fields. Tested against a live system, the deployed skill lets a user create an EHS incident and list reported incidents through Joule's conversational interface or a configured button.Pardhasaradhi_Reddy_Chelikam, published 2026-01-05
Event Driven SAP CAP on Kyma with Agentic AI and UI Auto RefreshEvent Driven SAP CAP on Kyma with Agentic AI and UI Auto RefreshA prototype, described as one: a plain CAP application made to react to external events on Kyma, with an agent in the loop and the UI refreshing itself rather than being reloaded. Short — it reports what was built and why, not how to rebuild it.Shahid, published 2025-12-01
How Redwood Software and SAP are shaping the next era of automation with Joule StudioHow Redwood Software and SAP are shaping the next era of automation with Joule StudioRedwood's Field CTO describes a tech preview where an SAP Basis administrator tells SAP Joule in natural language to pause background jobs and dependent Integration Suite iFlows for unplanned system maintenance; Joule acts as a control tower, triggering a pre-approved RunMyJobs workflow and asking for approval before the restart proceeds. The integration is built by publishing RunMyJobs operations to the SAP Business Accelerator Hub, securing access through SAP BTP with API keys and role-based permissions, and combining those actions into a skill inside Joule Studio's low-code design canvas.gmblom, published 2025-11-02
Content-based Agents with SAP Joule Studio Agent BuilderContent-based Agents with SAP Joule Studio Agent BuilderJoule Studio, classic edition, the capability in SAP Build the page calls Joule Studio, is where an organisation creates and manages its own Joule skills and Joule agents; its Agent Builder is for a custom agent that handles a multi-step task by combining instructions, model-backed planning and reasoning, and a configured set of tools, Joule skills, document resources, MCP servers, or other agents run as subagents. The page states an agent executes inside the calling user's own security context through SAP Cloud Identity Services, and can be tried against a test conversation before deployment. That is the tool-and-turn-taking ground agent tooling covers, here built through Joule Studio rather than in application code.
Pro-Code AI AgentsPro-Code AI AgentsPro-code agents are the most flexible way the page frames building an agentic workflow on SAP BTP: full autonomy, custom API integrations and algorithms chosen by the developer, set against declarative alternatives such as content-based agents and Joule Scenarios. It names LangGraph as the framework it recommends for production, enterprise-grade agentic workflows, alongside the ReAct pattern as the plan-act-observe loop such an agent runs. That is the ground agent tooling covers, building an agent's own tool-calling loop rather than exposing an application to somebody else's agent.
Generate agentic workflows using SAP-managed n8n in Joule StudioGenerate agentic workflows using SAP-managed n8n in Joule StudioSAP-managed n8n inside Joule Studio generates a workflow from a business intent a developer states, and the workflow is then tested and deployed, consuming line-of-business application APIs, events and agents in SAP Business AI Platform: process automation with the workflow generated from intent, and agent tooling where the workflow calls agents. The generated workflow sends notifications to the Joule Work mobile app of SAP Joule, to Microsoft Teams or to Slack. SAP's abstract names the pieces and not how the generation or the n8n hosting works. A two-hour hands-on TechEd 2026 session (Tuesday 27 October, Berlin), presented by Rama Sulakshani Murari, Rumen Dimitrov, Seshadri Sreenivas Ramanarayanan and Venugopal Chembrakalathil, written here from SAP's abstract; the recording is not yet published.
Connecting AI agents to the ABAP RESTful application programming modelConnecting AI agents to the ABAP RESTful application programming modelJoule Studio, classic edition connects Joule Agents to applications built with the ABAP RESTful application programming model through actions and skills, calling the OData services those applications expose their business objects through: the tools an agent may call, which is the agent tooling concern seen from the ABAP side. The abstract promises alternative integration patterns and does not name them. A TechEd 2026 session (Tuesday 27 October, Berlin), presented by Leon Karlau, written here from SAP's abstract; the recording is not yet published.
Building agentic applications with SAP HANA CloudBuilding agentic applications with SAP HANA CloudA CAP application extended with semantic search and agent features on top of SAP HANA Cloud's vector engine and SAP AI Core, built in a hands-on workshop. The abstract names the parts, CAP, the vector engine and AI Core, and the two additions: semantic search, the retrieval half of retrieval-augmented generation, and LLM-supported agent capabilities inside the application, which is agent tooling. Which embedding model, which CAP runtime and how the agent calls its tools are not stated. A TechEd 2026 session (Thursday 29 October, Berlin), presented by Hui Li, Ritty Joseph, Shraddha Shetty and Tanuja Jadhav, written here from SAP's abstract; the recording is not yet published.
Agentic memory: Knowledge graph engine and recall in SAP HANA CloudAgentic memory: Knowledge graph engine and recall in SAP HANA CloudThe knowledge graph engine in SAP HANA Cloud as an agent's memory: what the engine, the graph side of graph, spatial and document data, does in an agentic workflow, how an agent keeps what it learns there, the state agent tooling holds between turns, and the SAP AI Core integration through which the database calls LLMs and tabular foundation models such as SAP-RPT-1. The abstract names the engine, the memory role and the AI Core link and does not say how the memory is written or read. DA263 on Wednesday 28 October is a two-hour hands-on on the same engine with a different cast. A TechEd 2026 session (Tuesday 27 October, Berlin), presented by Markus Fath and Shraddha Shetty, written here from SAP's abstract; the recording is not yet published.
Knowledge graph and agent memory: Build an agent that remembersKnowledge graph and agent memory: Build an agent that remembersThe knowledge graph engine in SAP HANA Cloud as an agent's memory: what the engine, the graph side of graph, spatial and document data, does in an agentic workflow, how an agent keeps what it learns there, the state agent tooling holds between turns, and the SAP AI Core integration through which the database calls LLMs and tabular foundation models such as SAP-RPT-1. The abstract names the engine, the memory role and the AI Core link and does not say how the memory is written or read. DA205 on Tuesday 27 October is the 45-minute talk on the same engine, with a near-identical abstract and a different cast. A two-hour hands-on TechEd 2026 session (Wednesday 28 October, Berlin), presented by Christoph Morgen, Jan Zwickel, Markus Fath and Thomas Hammer, written here from SAP's abstract; the recording is not yet published.
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