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SampleSampletypeA worked example you read or clone. Evidence: it demonstrates, it never provides.See every one →What this type is →by SAPby SAPoriginPublished by SAP itself. A visible facet, never an input to a reading — a dormant official plugin reads exactly like a dormant independent one.See every one →Reference

SAP-samples/btp-agentic-ai-use-cases

Two runnable custom industry AI agent projects from an SAP webinar series, one built in Joule Studio Agent Builder and one wiring Joule to a code-based deep research agent.

Each numbered folder holds a complete, runnable project from one session of the webinar series Reimagine your customer's business processes with AI Agents, with its own README to follow. The first, an Escalation Assistant, uses Joule Studio's no-code/low-code approach to support a Support Manager through the escalation-to-resolution process, and names Joule Studio Agent Builder as the service it is built with. The second connects SAP Joule to a code-based deep research agent three ways, built with Joule Studio Agent Builder and the Joule Studio Code Editor: an Agent-to-Agent call with a timeout of one minute or less, an asynchronous API with a timeout of five minutes or less, and an A2A client service with streaming.

GitHub17 ★

Facts

Last pushLicenceApache-2.0

Where it sits

Lives in
BTP/BAIP
Demonstrates
Agent toolingBTPAgent toolingcapabilityBuilding an agent into your own application — the tools it may call, the state it keeps between turns, and the framework it runs in. Distinct from MCP servers, which expose an application to somebody else's agent, and from agent guidance, which is knowledge handed to a coding agent.

Who is behind it

SAP SamplesSAP SamplesOrganisationMaintains this
In the atlas: maintains 222@SAP-samplesmaintainerAlessandro BiagiPersonContributes to this
In the atlas: contributes to 4, wrote 2@ale-biagiTrinidadPersonContributes to this
In the atlas: contributes to 1@TrinidadMGyatsealiPersonContributes to this
In the atlas: contributes to 1@YatseaLi3 contributors

What it declares

Every artifact

Type
Sample
Origin
By SAP
Use as
A reference

As a sample

Form
does not say

Connections1

Download
SAP-samples/btp-agentic-ai-use-cases connectionsSAP-samples/btp-agentic-ai-use-casesPROVIDES→ demonstrates1demonstrates authoredAgent tooling

README

quoted from SAP-samples/btp-agentic-ai-use-cases under Apache-2.0, read
SAP-samples/btp-agentic-ai-use-cases/README.mdOn GitHub

Custom Industry AI Agents with SAP BTP and SAP Business AI

License: Apache2 REUSE status

Descriptions

This GitHub repository contains a collection of Custom Industry AI Agent samples presented during the webinar series Reimagine your customer’s business processes with AI Agents. Each numbered folder in the repository corresponds to the code presented in an individual session. Every folder represents a complete, runnable project focused on a specific use case with SAP BTP. To develop a particular project, please follow the instructions provided in the README.md file within that folder.

Use CaseDescriptionSAP BTP ServicesBlog Post
10-Escalation Assistant with Joule StudioThe webinar Increase business outcomes by unleashing the power of AI agents takes an in-depth look at custom AI agents within the SAP ecosystem and explores how SAP partners can build industry-specific content-based AI agents using Joule Studio no-code/low-code approach. On this session you will gain an understanding of AI agents and how they can help transform and optimize business processes. The associated prototype use case features a custom AI agent (Escalation Assistant) designed to support a Support Manager by streamlining the escalation-to-resolution process.Joule Studio Agent Builderblog post
20-Joule Integration with Code-based AgentJoule integration with code-based agent(deep research agent) through
- A2A(Agent-to-Agent): deep_research_a2a with timeout <= 1 mins
- Async API: deep_research_api with timeout <= 5 mins
- A2A Client Service: a2a_client_service with Streaming		Joule Studio Agent Builder, Joule Studio Code EditorWork-in-Progress

Known Issues

No known issues.

How to obtain support

Create an issue in this repository if you find a bug or have questions about the content.

For additional support, ask a question in SAP Community.

Contributing

If you wish to contribute code, offer fixes or improvements, please send a pull request. Due to legal reasons, contributors will be asked to accept a DCO when they create the first pull request to this project. This happens in an automated fashion during the submission process. SAP uses the standard DCO text of the Linux Foundation.

License

Copyright (c) 2026 SAP SE or an SAP affiliate company. All rights reserved. This project is licensed under the Apache Software License, version 2.0 except as noted otherwise in the LICENSE file.

Apache-2.0, read

Details

Sources3
Added by handdiscovered herechecked
github.com/SAP-samples/btp-agentic-ai-use-casestree, pushes, contributors, CIchecked
README.mdquoted, and what the entry declareschecked

Sources are graph entities: the same page may back several entries, and an unreachable source flags every row that rests on it.

Compatibility and provenance
discovered viaAdded by hand
first seen in the atlas
ecosystem and domainbtp, ai-and-agents
Contributors3
Alessandro BiagiTrinidadyatseali

From the repository’s contributor list, .

History in the atlas1
  1. First seen.
For your agent
Ref
artifact:sap-samples-btp-agentic-ai-use-cases
JSON
/artifacts/sap-samples-btp-agentic-ai-use-cases.json
MCP
Connecting an agent