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AI-assisted operations: SAP Cloud ALM and SAP Cloud Logging in action
SAP Cloud LoggingSAP Cloud LoggingAn instance-based observability service built on OpenSearch that stores and analyses logs, metrics and traces from Cloud Foundry, Kyma, Kubernetes and other runtime environments.sap official, btp in an operations loop for the SAP Business AI Platform, with SAP Cloud ALM: the abstract assigns detecting a problem to Cloud ALM, supporting its resolution to AI, and the deeper analysis to Cloud Logging, and names the loop as automated detection, alerting and AI-guided troubleshooting with a person deciding, which is what operations automationOperations automationActing on a running landscape without someone at the console: an alert routed to where a person or a system will pick it up, and a command that troubleshoots or remediates when it arrives. Logging, telemetry and health checks observe; this acts on what they report. Running an application's own recurring work is job scheduling.SAP only covers. Which AI, and what it may do without that person, the abstract does not say. A TechEd 2026 session (Wednesday 28 October, Berlin), presented by Stephanie Jerch and Thorsten SandfuchsThorsten Sandfuchsgave 3 talks, contributed to 3 entries, written here from SAP's abstract; the recording is not yet published.
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Explains
SAP Cloud LoggingBTPSAP Cloud LoggingAn instance-based observability service built on OpenSearch that stores and analyses logs, metrics and traces from Cloud Foundry, Kyma, Kubernetes and other runtime environments.Operations automationBTPOperations automationActing on a running landscape without someone at the console: an alert routed to where a person or a system will pick it up, and a command that troubleshoots or remediates when it arrives. [Logging](capability:logging), [telemetry](capability:telemetry) and [health checks](capability:health-checks) observe; this acts on what they report. Running an application's own recurring work is [job scheduling](capability:job-scheduling).
Who is behind it
Thorsten SandfuchsThorsten SandfuchsWrote this
In the atlas: contributes to 3, wrote 3@thsandfuchsauthor
In the atlas: contributes to 3, wrote 3@thsandfuchsauthor
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How to Access SAP Cloud Logging Service Dashboards Using IAS SAML AuthenticationHow to Access SAP Cloud Logging Service Dashboards Using IAS SAML AuthenticationWalks through wiring SAML 2.0 single sign-on between SAP Cloud Identity Services (IAS) and SAP Cloud Logging so its OpenSearch dashboards accept IAS logins instead of a service key: creating the SAML application in IAS, editing the instance's saml parameters (admin_group, idp.metadata_url, idp.entity_id, sp.entity_id), setting the matching entity ID and endpoints on the IAS side, and mapping an IAS group to the all_access role through a groups attribute. It also shows how to read a 403 on the dashboard as SAML login succeeding while the group-to-role mapping is still missing.Umezuki, published 2025-12-30
Authorization management with OpenSearch's Document Level Security - SAP Cloud LoggingAuthorization management with OpenSearch's Document Level Security - SAP Cloud LoggingWhere the predecessor SAP Application Logging service reused CF space permissions for read-only access, SAP Cloud Logging integrates with SAP Cloud Identity Services (IAS) and controls per-document visibility through OpenSearch's Document Level Security: an IAS group becomes a backend role, mapped to an OpenSearch role that carries a DLS query filter, so a search request only ever returns documents whose indexed field (space_name, organization_id, or another keyword field) matches what that role's filter allows. It walks through fixed per-space roles, a shared multi-space role using a terms query, and a single dynamic role that substitutes ${user.roles} into the filter so the match is against the caller's own groups, then lists operational pitfalls — wildcard index patterns breaking Dashboards, DLS roles that also hold write access creating log entries nobody can read back, and match queries against a .keyword field being non-deterministic where term queries are exact.Hariharan-Gandhi, published 2025-11-24
SAP API ManagementのアクセスログをSAP Cloud Loggingで可視化する方法SAP API ManagementのアクセスログをSAP Cloud Loggingで可視化する方法In Japanese. API Management's own screens show call counts but not the individual request log — no audit trail, no header or IP detail, which leaves auth failures hard to diagnose. The author's fix is an API Policy that builds a structured log entry with AssignMessage and forwards it through a syslog drain to SAP Cloud Logging, and confirms the ingest endpoint works by PUTting a test message to it directly with Postman before wiring the policy.yasuyukiuno, published 2025-09-24
Instance Sharing - SAP Cloud LoggingInstance Sharing - SAP Cloud LoggingExplains how to share one SAP Cloud Logging instance across Cloud Foundry spaces, subaccounts and regions instead of provisioning one per space, contrasting built-in platform sharing, where credentials are transferred automatically but the scope stays narrow, within a single subaccount in the post's own example, with reusing a service key through a Cloud Foundry User-Provided Service, which applies across regions, subaccounts and environments but leaves credential transport and rotation to the customer. Walks through a cf share-service example and the cost, legal and ingestion-throughput tradeoffs against dedicated instances.Hariharan-Gandhi, published 2025-08-13
From Application Logging to Cloud Logging: Service Innovation GuideFrom Application Logging to Cloud Logging: Service Innovation GuideSAP Cloud Logging replaces SAP Application Logging service, moving each customer from a shared multitenant stack to a dedicated, fully isolated one, and this guide sets out what changes with the move: a deployment per compliance region instead of per Cloud Foundry landscape, SAML/IDP-based authentication instead of Cloud Foundry-bound auth, retention that is configurable instead of fixed at seven days, and hourly capacity-unit pricing instead of fixed-size monthly plans. It also states the deprecation timeline for logging on BTP: SAP Application Logging closes to new or renewed CPEA contracts after 2025-07-31, while contracts signed before that date keep their entitlement until their next renewal.Hariharan-Gandhi, published 2024-11-22
Kyma Integration with SAP Cloud Logging. Part 2: Let's ship some tracesKyma Integration with SAP Cloud Logging. Part 2: Let's ship some tracesWalks through shipping traces from SAP BTP, Kyma runtime to SAP Cloud Logging: a Kyma TracePipeline resource pointed at the service binding's OTLP endpoint, an Istio Telemetry resource that sets the mesh-wide sampling percentage, and Cloud Logging's Trace Analytics view to filter the resulting spans by service name or request ID. For a multitenant JavaScript CAP application it instruments with @cap-js/telemetry, naming the npm packages to add, and covers Cloud Native Buildpacks and manual Istio header propagation for services outside CAP.gabbi, published 2024-04-19
Deploy, review, break, fix: Govern cloud transports with agility and AIDeploy, review, break, fix: Govern cloud transports with agility and AIFive BTP services in one delivery chain, as the abstract lays it out: a transport is triggered in SAP Content Agent Service, tested in SAP Cloud Transport Management, its failure is raised by SAP Alert Notification service for SAP BTP and remediated by a SAP Joule agent with SAP Automation Pilot, and SAP Cloud Logging keeps the history for root-cause analysis. The chain from alert to remediation is the operations automation concern; what the Joule agent decides on its own is not in the abstract. A TechEd 2026 session (Thursday 29 October, Berlin), presented by Biser Simeonov, Daniel Funkert, Sven Rullmann and Thorsten Sandfuchs, written here from SAP's abstract; the recording is not yet published.
What’s next for the core platform capabilities of SAP Business AI PlatformWhat’s next for the core platform capabilities of SAP Business AI PlatformA preview of the operations layer beneath SAP Business AI Platform: selected road map highlights across Joule Studio runtime, Cloud Identity Services and SAP Cloud Logging, on how enterprise AI is governed and run. The edges are to the two named services and to SAP Joule, whose agents the Joule Studio runtime runs; the abstract names the three areas and no highlight. A TechEd 2026 session (Tuesday 27 October, Berlin; also XP825V, virtual), presented by Andre Lamego and Jens Huesken, written here from SAP's abstract; the recording is not yet published.
SAP HANA Cloud as a self-managed database: Advisors and automationSAP HANA Cloud as a self-managed database: Advisors and automationSAP HANA Cloud advisors generate recommendations for database administration, aimed at system performance and efficiency, and SAP Automation Pilot runs the manual and administrative tasks around the database as automated processes, which is the operations automation concern on the database side. SAP's abstract names the two services and claims reduced operational overhead; which advisors exist and which tasks the automation covers are not said. A TechEd 2026 session (Wednesday 28 October, Berlin), presented by Javier Martin and Roman Belosludtsev, written here from SAP's abstract; the recording is not yet published.
SAP HANA Cloud advisors and automationSAP HANA Cloud advisors and automationSAP HANA Cloud's advisors and the tasks they hand off: the elastic compute node, the partition, index and native storage extension advisors that produce recommendations for performance and efficiency, and SAP Automation Pilot as the service that runs the resulting tasks, which is operations automation on the database. The abstract lists the features and stops there, so what each advisor recommends and how a recommendation becomes an Automation Pilot command is not stated. A TechEd 2026 session (Tuesday 27 October, Berlin), presented by Hansika Colomboge Dona, Hui Li, Javier Martin and Roman Belosludtsev, written here from SAP's abstract; the recording is not yet published.
Ship your own sandboxed AI operations agent to Kyma in two hoursShip your own sandboxed AI operations agent to Kyma in two hoursAn operations agent built and then broken on purpose: the abstract has participants deploy a reasoning agent to SAP BTP, Kyma runtime, connect it to SAP AI Core, give it observability over the runtime and cause a failure for it to diagnose, the operations automation concern with an agent doing the diagnosis. Patterns for cost control and monitoring are promised at the end; the agent framework and how the sandbox is drawn are not named. A TechEd 2026 session (Tuesday 27 October, Berlin, two hours), presented by Christian Lechner, Piotr Tesny, Thorsten Sandfuchs and Vipin VijayKumar, written here from SAP's abstract; the recording is not yet published.
Deploy, review, break, fix: Govern cloud transports with agility and AIDeploy, review, break, fix: Govern cloud transports with agility and AIFive BTP services in one delivery chain, as the abstract lays it out: a transport is triggered in SAP Content Agent Service, tested in SAP Cloud Transport Management, its failure is raised by SAP Alert Notification service for SAP BTP and remediated by a SAP Joule agent with SAP Automation Pilot, and SAP Cloud Logging keeps the history for root-cause analysis. The chain from alert to remediation is the operations automation concern; what the Joule agent decides on its own is not in the abstract. A TechEd 2026 session (Thursday 29 October, Berlin), presented by Biser Simeonov, Daniel Funkert, Sven Rullmann and Thorsten Sandfuchs, written here from SAP's abstract; the recording is not yet published.
Ship your own sandboxed AI operations agent to Kyma in two hoursShip your own sandboxed AI operations agent to Kyma in two hoursAn operations agent built and then broken on purpose: the abstract has participants deploy a reasoning agent to SAP BTP, Kyma runtime, connect it to SAP AI Core, give it observability over the runtime and cause a failure for it to diagnose, the operations automation concern with an agent doing the diagnosis. Patterns for cost control and monitoring are promised at the end; the agent framework and how the sandbox is drawn are not named. A TechEd 2026 session (Tuesday 27 October, Berlin, two hours), presented by Christian Lechner, Piotr Tesny, Thorsten Sandfuchs and Vipin VijayKumar, written here from SAP's abstract; the recording is not yet published.
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SAP Cloud Loggingartifact
Operations automationcapability, core only
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